Chimney Knight logoChimney Knight

Privacy Policy

Last updated: July 28, 2026

Chimney Knight ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you contact us or request service through our website, phone, online booking tool, or advertising, and how we use and protect it.

Information We Collect

When you submit a quote or booking request, call us, use our online chat/booking assistant, or complete a lead form on one of our ads, we may collect your name, phone number, email address, service address or ZIP code, and details about the service you need (for example, the type of gas fireplace issue). We do not collect payment card numbers through the website.

How We Use Your Information

We use your information to respond to your request, schedule and provide service, follow up about your job, and, where permitted, send you service reminders or offers. We do not sell your personal information.

How We Share Information

We share information only with service providers that help us operate — for example, Google (advertising and lead forms), our website host, and messaging providers used to notify our team of new leads (such as SMS/WhatsApp). These providers are permitted to use your information only to perform services for us.

Google Ads & Lead Forms

If you submit a lead form attached to one of our Google ads, Google collects the information you enter and shares it with us so we can respond. Google's handling of that data is governed by the Google Privacy Policy.

Cookies & Analytics

Our website uses cookies and tags (including Google Ads conversion tracking and analytics) to measure ad performance and improve our site. You can disable cookies in your browser settings.

Text Message (SMS) Consent

If you provide your phone number and opt in, we may contact you by call or text about your service request. Message and data rates may apply. You can opt out at any time by replying STOP or telling us you no longer wish to be contacted.

Data Retention

We keep your information only as long as needed to provide service, meet legal or accounting requirements, and support legitimate business purposes.

Your Choices

You may ask us to access, correct, or delete your personal information, or to stop contacting you, by emailing us at the address below. We will honor applicable privacy rights under Oregon, Utah, and other applicable law.

Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission over the internet is 100% secure.

Children

Our services are intended for adults. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date above reflects the most recent revision.

Contact Us

Chimney Knight
Email: forestfreshairsolutions@gmail.com
Serving the Portland, OR metro and the Salt Lake City, UT area.